Frequently Asked Questions

Q: What is Dial Broadband?
A: Dial Broadband is an exciting new service that dramatically increases the speed of web content delivery over a traditional dial-up connection, giving users the ability to surf the Internet 2 to 3 times faster.

Q: How does Dial Broadband work?
A: Dial Broadband is an intelligent, web browser-based (Internet Explorer, Netscape, Etc.) web site content acceleration application that more than doubles the speed of web content delivery over a dial-up connection by reshaping, reformatting, compressing, and caching content. Dial Broadband offers a near-broadband experience over a traditional dial-up connection.

Q: Do I need any new hardware or software to support Dial Broadband?
A: No, there is no additional equipment or software required.

Q: How do Dial Broadband speeds compare to traditional dial-up speeds?
A: In tests against standard dial-up, Dial Broadband more than doubled the speed of web content delivery over a traditional dial-up connection, enabling Dial Broadband users to load web content 2 to 3 times faster. Different content types are optimized at different levels.

Q: Who is best suited to benefit from using Dial Broadband?
A: Dial Broadband is an excellent solution for accessBee users who spend a lot of time surfing the Internet and do not want to pay for expensive broadband access technologies, such as DSL, cable, or wireless, or live in an area where
broadband is not available.

Q: Is Dial Broadband available to all accessBee customers?
A: To date it looks as if 99% of our users, statewide can use the service. The network is expanded up daily.

Q: How does Dial Broadband compare to V.92 benefits?
A: Dial Broadband provides compression at higher speeds and for a wider variety of file types than V.92; however, combining V.92 with Dial Broadband may offer end-users additional features, including Modem On-Hold and Quick Connect, depending on modem capabilities that can be accessed on those manufacturer web sites.

Q: What is “Object Level Caching”?
A: Caching software remembers and stores the web pages that an end-user loads. The end-user’s browser then accesses the pages from the temporary storage area, rather than the web server, which delivers the web content to the end-user faster, as the pages don’t need to be reloaded from the web each time. accessBee Dial Broadband uses intelligent caching, which ensures that the stored or cached web pages are current.

Q: Does accessBee Dial Broadband increase my connection speed?
A: Dial Broadband increases the speed of web content delivery by utilizing existing bandwidth more efficiently. While a 56 Kbps connection is still a 56 Kbps
connection, by intelligently shaping requested web content, Dial Broadband
enables your browser to load it 2 to 3 times faster.

Q: What does it cost?
A: Please call customer service for current pricing

For more information, call accessBee Customer Service at numbers listed at the top left of this page.